Getteks Privacy Policy

The below policy applies to the following software products: GETTEKS App for iOS, GETTEKS App for Android.

Welcome to the GETTEKS App provided by Getteks Innovation Inc. (“Getteks,” “we,” “us,” or “our”). The Getteks App provides services (“Services”) that include interfacing with Chat GPT and other chatbot applications on paired or connected mobile devices through voice commands, and real-time translation services for mobile devices (such services, together with the Sites and the App, the “Services”) to individual users (“Users”). We provide the Services through our Getteks application (“App”) and we provide information about the Services through our website available at https://Getteks.co and other sites we operate (“Sites”).

This policy is effective as of March 3, 2025 and was last updated on March 3, 2025.

Privacy Policy

Your privacy is important to us. This Privacy Policy explains what Personal Data (defined below) we collect in connection with or through the Services, how we use and share that data, and your choices concerning our data practices.

Information We Collect

When you contact us or interact with the Services, we collect information that alone or in combination with other information could be used to identify you (“Personal Data”) as follows:

User Information

If you are a User, we collect the following type of information that you provide in connection with your use of the Services. Certain information about you is also logged automatically in our systems, as described in the “Information Collected Automatically” section below.

Account Information

When you sign up for a Getteks account, we collect certain Personal Data about you, including your username, password, email address, and a device identifier generated through the App (which is separate from and not related to any advertising identifier generated by your device’s operating system).

Personal Data

We ask for Personal Data, which may include one or more of the following:

Name
Email
Social media profiles
Date of birth
Phone/mobile number

Information From Your Device

When using our Services and in accordance with the consent settings on your device, you can allow the App to access:

Your contacts, so you can invite your friends to join Getteks and share content from the app
Your camera/photos, so you can create or post a profile picture or send photos to other Users through the Services
Your location, if you would like to share it with other Users of the Services
Other phone data such as location

You may also grant permissions for our App to access the microphone on your device to transmit voice and audio content to other Users on the App.

Information You Provide Through Our Support Channels

If you choose to submit information regarding a problem you are experiencing with the Services to our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue. We will collect the information associated with this request to address your problem.

Information Collected Automatically

When you visit the Sites, use the App and interact with the Services, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit our Sites or use the App, peak hours of visits, which page(s) are visited on our Sites, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access and visit our Sites (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and Site-navigation pattern. In particular, the following information is created and automatically logged in our systems:

Your device’s Internet Protocol (IP) address
Your browser type and version
The pages you visit
The time and date of your visit
The time spent on each page
Other details about your visit
Technical details that occur in conjunction with any errors you may encounter

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

How We Use Personal Data

We use Personal Data for the following purposes:

To provide our Users with the Services and related customer support, manage your account, and respond to your requests, including:

To connect Users to the most geographically proximate server and provide more relevant, localized content
To allow Users to share their location with other Users of the Services, to invite friends to join them on the Services, and to allow them to post or share photos through the Services
To enable you to customize or personalize your experience of our Sites or App

As necessary for certain legitimate business interests, which include the following:

To respond to inquiries, comments, feedback or questions
To verify the identities of Users to mitigate spam and abuse of the Services
To send administrative information to you, for example, information about the App or Services, and changes to our terms, conditions, and policies
To analyze App and Site usage so we can provide, maintain and improve the content and functionality of the App and Sites and enable us to enhance and personalize the experience we offer to our Users or Customers

For compliance with law in accordance with our legitimate business interests, including:

To prevent fraud, criminal activity, or misuses of our App and Sites and to ensure the security of our IT systems, architecture and networks
To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, Customers, or other third parties

For marketing and advertising, if you agree to receive marketing and advertising including:

To contact you by email to tell you about information we believe will be of interest to you, such as information about products and services, features, surveys, newsletters and upcoming events

For interest-based advertising. We use cookies and similar technologies to engage in interest-based advertising. Please review our Cookie Policy for more information. Where required by applicable law, we will engage in interest-based advertising only with your consent.

Disclosure of Information

In certain circumstances we may disclose your Personal Data to third parties, as set forth below:

Other Users: When you connect to a communication channel, your username will be visible to other Users connected to the same channel. We do not store the voice communications you send through the Services (except as described in the Data Retention section below), but other Users connected to channels through which you disclose voice communications may save, replay, and disclose your communications through the voice history feature of the Services.
Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may disclose Personal Data to service providers, including hosting, cloud services and other information technology services providers; email communication software providers, advertising and marketing service providers; customer relationship management, customer engagement, and customer feedback services; payment processors; identity verification services; and analytics services. Pursuant to our instructions, these parties will access, process or store Personal Data in performing their duties to us. We do not disclose any User voice communications to vendors or service providers.
Advertising Partners: To assist us in marketing our products and services, we may disclose Personal Data to third-party advertising companies, including for the interest-based advertising purposes described above, that can collect information on our website through cookies and other automated technologies. Please review our Cookie Policy for more information. We do not disclose any User voice communications to our advertising partners.
The Public: Our Sites offer publicly accessible information. Please be aware that any information you provide on such Sites – including, if you have a Getteks account, profile information associated with the account you use to post the information – may be read, collected, and used by any member of the public who accesses these Sites.
Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, Personal Data and other information may be transferred to a successor or affiliate as part of that transaction along with other assets.
Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of Users of the Site, or the public, or (v) protect against legal liability.

Data Retention

We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law (e.g., for tax, legal, accounting or other purposes), whichever is the longer.

We do not store voice communications Users send through the Services.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt out of receiving these communications and in accordance with our policies.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website or app may be affected. We will not discriminate against you for exercising any of your rights over your personal information.

If you have any questions about our Privacy Policy or the information practices of the App or the Sites, please feel free to contact us at app@Getteks.co or mail to Getteks Innovation Inc, 818 n Plantation Ln, Walnut CA 91789-1282.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13. If you have reason to believe that a child under the age of 18 has provided Personal Data to through the App, Sites, or Services, please contact us at info@Getteks.co and we will endeavor to delete that information from our databases.

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

Changes to the Privacy Policy

The App, the Sites, the Services, and our business may change from time to time. As a result, we may change this Privacy Policy at any time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.

Contact Us

Responsible Getteks Innovation Inc is the data controller of the Personal Data we collect for our own businesses, as described in this Privacy Policy. Getteks Innovation Inc is the data processor of Personal Data provided or otherwise made available to us by Users through the Services, which we process on Users' behalf pursuant to our contract with the applicable User.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information